| Call Core is the ReadiDesign solution to the burgeoning international demand for functional, cost-efficient call centers. The CallCore models range in scope from a single-story building with 50,000 SF to an eight-story, 400,000 SF facility, based on a 50,000 SF floorplate. Although CallCore's shell and site requirements are fairly standard, it is the interior space plan and furnishings that reflect the unique corporate culture of a call-center operation.
CallCore models include:
| CallCore/28M - CallCore 28/M, a multi-story call center, is based on a 28,000 SF floor plate. The building can be constructed with between 56,000 SF and 224,000 SF. Ultimately, it can be converted into a traditional office building. |
CallCore/50S - This is a single-story building with 50,000 SF that can be used for a call center today and a traditional office in the future. |
| CallCore/50M - Based on a 50,000 SF floor plate. The multi-story CallCore/50M is designed as a mega call center with between 100,000 SF and 400,000 SF. Its residual use is a traditional office building. |
CallCore/100S - CallCore/100S is a single-story building with 100,000 SF that can be used for today's call center and tomorrow's warehouse/distribution facility. |
The ideal call center floor plan is illustrated by this prototype CallCore model.
Selected CallCore examples include:
Volkswagen Credit, Inc.
| The Alter Group's site-selection team located a 7.5-acre site that offered Volkswagen Credit the right mix of demographics versus cost for its automotive-financing facility. The 65,665 SF single-story call-center building provides the ideal parking ratio of seven spaces per 1,000 SF to satisfy the office/call center's current and future needs. |
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Lucent Technologies,Inc. (formerly AT&T/Bell Laboratories)
| The 348,813 SF four-story Lucent Technologies data processing center, office and research-and-development facility is a highly functional building on a 17-acre site. Workspaces are equipped with sophisticated mechanical and electrical systems, designed to accommodate numerous configurations for maximum adaptability. |
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AirTouch Cellular (now Verizon Wireless)
| The Alter Group completed two build-to-suit 120,000 SF four-story office buildings for AirTouch Cellular at Emerald Parkway in Dublin, OH. The DeltaCore buildings offer the combination of four or five workstations and rows of 15-foot-deep private offices that AirTouch wanted. |
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Bank One
The Alter Group developed a three-story, 100,000 SF building at Desert Canyon Corporate Campus in Phoenix, AZ for Bank One. The data-processing and customer-service center is a regional facility of Bank One's consumer-lending group. |